The bounce will be noted in the contact's profile and count toward their contact rating as we keep an eye on future activity. If a bounced address has recently engaged with your email campaigns, we won't remove it from your audience right away. Sometimes hard bounces happen to valid email addresses. Email campaigns won't be sent to those addresses anymore, but you'll still be able to access them if you need to. After you send an email campaign with Mailchimp, we track its delivery and clean bounced addresses from your audience. This should help protect your audience from spambots and fake signups that lead to bounces. If you haven't sent a campaign in a while, reconfirm your audience to keep your contact information up to date. Because these limits are variable, and to avoid giving too much information to spammers, ISPs do not publicly release their limits. If these rates are too high, it could prompt a warning or suspension on your account.īounce rate limits vary between ISPs and email providers, and they change throughout the year based on incoming email volume. Internet service providers (ISPs) have limits for bounces, unsubscribes, and abuse complaints, and Mailchimp is required to enforce these limits. High bounce rates are often caused by audiences that have gone stale, or addresses that were improperly entered or imported. To learn more about the two types of bounces, check out this guide. This can include issues like the mailbox being full or temporarily unavailable. Soft bounces are recognized by the email server, but are returned to the sender for a variety of reasons. This can be caused by an invalid email address or an unexpected error during sending. Hard bounces happen when an email can't be delivered. ![]() Mailchimp recognizes two types of bounces, and we handle them differently. In this article, you'll learn about the types of bounces, guidelines for bounce limits, and how to handle them. ![]() When an email bounces, Mailchimp classifies it as either a soft or a hard bounce. It would be nice if I could get to know what is minimally needed in the email for the automatic handler to recognize and what is discarded as extra fluff.Įxtragood would be if there would be an debug option in xenforo that would somehow send out some verbose output what it thinks during the parsing of the bounce emails so that the information I get is something more than just that it failed.Bounces occur when an email can't be delivered to an email address. In my case I think I need to leave this unticked since I am working based on webhooks that I get from email service provider and those do not include the information that the ticked version of this option would need. There is the setting "Enable variable email address values for automated email handling"Ĭould I get an answer for both cases whether this is enabled or not. Since without this information I am sort of throwing rocks into darkness at random. It would be helpful to know exactly what it is that the automatic bounce email handler looks for in the bounce email that needs to be there for it to work. The database entries in email_bounce_log seem to have either NULL or wrongly read addresses as user_id and recipient. I have tried to make emails that look like an bounce emails that I get from and also but I can not get my handcrafted emails to be recognized at all and an an additional problem is that even the bounces I get from sending email through those well known smtp servers to an nonexistent address they do not seem to get recognized correctly in xenforo. I am trying to handcraft an bounce email based on webhooks that the automatic bounce handler would then recognize correctly.
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